Terms of Use
Thank you for visiting our website. Your access to and use of this website (hereinafter: the website) are subject to these terms of use and to the applicable laws and regulations governing this area. By accessing and using the website, you accept these terms of use without limitation. If you do not accept these terms of use without limitation, please leave the website.
Content Ownership
The website and all texts, logos, graphics, images, audio material and other material on this website (hereinafter: the Content) are the copyright or property of “Monolith Brands” or have been posted on the website with the permission of the owner or authorized rights holder. Any use of the Content other than as described in these terms of use without the written permission of the Content owner is strictly prohibited. Grooming Masters will protect its copyrights, intellectual property rights and other related rights, as well as any other rights, to the fullest extent permitted by law, including through criminal prosecution.
Your Use of the Website
The Content of the website may contain inaccuracies or typographical errors. Changes to the website may be made periodically, at any time and without notice. However, “Monolith Brands” does not undertake to regularly update the information contained on this website. Grooming Masters also does not guarantee that the website will operate without interruption or errors, that defects will be corrected in a timely manner, or that the website is compatible with your hardware or software. The information provided on this website should not be construed as advice for making decisions of any kind. You should consult an appropriate professional if you need specific advice tailored to your situation.
Disclaimer of Liability
You use the website at your own risk. “Monolith Brands” is not liable for any material or non-material damage, direct or indirect, arising from or in any way related to the use of the website or its Content.
Links to Third-Party Websites
The website may contain links to other websites that are not owned or operated by “Monolith Brands”. Such links are provided solely to give you as much information as possible. “Monolith Brands” does not control and is not responsible for the operation, content, privacy policy or security of these websites. “Monolith Brands” does not control the content, products or services available on these websites. If you access such websites through a link on our website, you do so at your own risk and without the consent of “Monolith Brands”.
Software Available on This Website
Intellectual property rights and other rights to any software available for download from the website (hereinafter: the Software) belong to “Monolith Brands”. Your use of the Software is subject to the terms of the license agreements that accompany or are included with the Software. “Monolith Brands” accepts no responsibility for the content of the terms of use or other documents included with or accompanying the Software. Do not install or use the Software if you do not agree to such license agreements. When you download Software from the website, you do so at your own risk.
Changes to the Terms of Use
“Monolith Brands” may change these terms of use at any time by updating this text. You will automatically be bound by the new terms of use contained in the changes, so you should visit this page periodically to familiarize yourself with the terms of use currently in effect.
“Monolith Brands” is registered for VAT. Delivery of all products ordered through the website is free within the Republic of Serbia for orders over 6,000 dinars (RSD).
Privacy Policy
On behalf of Wesley’s Grooming Co., we are committed to protecting the privacy of all our customers. We collect only the necessary basic customer/user data and the data required for doing business and keeping users informed, in line with good business practice and in order to provide quality service. We give customers choices, including the option to decide whether or not they wish to be removed from the mailing lists used for marketing campaigns. All user/customer data is kept strictly confidential and is accessible only to employees who need it to do their jobs. All employees of “Monolith Brands” (and its business partners) are responsible for upholding the principles of privacy protection.
When you enter your payment card details, confidential information is transmitted over the public network in protected (encrypted) form using the SSL protocol and PKI system, currently the most advanced cryptographic technology.
The security of your data during purchase is guaranteed by the payment card processor, Banka Intesa ad Beograd, and the entire payment process takes place on the bank's pages. At no point is your payment card information available to our system.
In the event of a return of goods and a refund to a customer who previously paid, in part or in full, by payment card, and regardless of the reason for the return, Wesley’s Grooming Co. is obliged to issue the refund exclusively via the VISA, EC/MC, Maestro, Amex and Dina payment methods, meaning that the bank will, at the seller's request, refund the amount to the cardholder's account.
All payments will be made in the local currency of the Republic of Serbia – the dinar (RSD).
The middle exchange rate of the National Bank of Serbia is used to display prices in other currencies for information purposes. The amount charged to your payment card will be expressed in your local currency, converted at the exchange rate used by the card organizations, which cannot be known to us at the time of the transaction. As a result of this conversion, there may be a slight difference from the original price listed on our website. Thank you for your understanding.
Currency Conversion Statement
All payments will be made in the local currency of the Republic of Serbia – the dinar (RSD). The middle exchange rate of the National Bank of Serbia is used to display prices in other currencies for information purposes. The amount charged to your payment card will be expressed in your local currency, converted at the exchange rate used by the card organizations, which cannot be known to us at the time of the transaction. As a result of this conversion, there may be a slight difference from the original price listed on our website.
Delivery and Complaints
Goods are delivered by the AKS courier service. Your order/package is shipped the very next business day if the order is placed before 12:00 noon on a business day. The customer needs to be reachable at the phone number provided in the order so the courier can contact them before delivery. The customer may arrange a different delivery time with the courier if the time proposed by the courier is not convenient. If the customer refuses to accept the shipment, the full value of the shipment will be refunded, excluding delivery. Delivery takes a maximum of 7 business days from the order date. (Shipments are usually delivered the day after the package is sent, but due to unforeseen circumstances, public holidays and the like, delivery may take up to 7 business days.)
If you have any problems with Grooming Masters products, you can contact us within 2 days via the website (contact form or phone) or on our social media, and we will, at your choice, replace the product or refund your money.
If you have any other questions about our products, how to use them or anything else about a specific product, feel free to contact us via the contact form or by phone at 060 744 2 717.
VAT Statement
VAT is included in the price, with no hidden costs.